On behalf of the APDG [Airline Personnel Discussion Group], I want to say a very big thank you for the excellent session you presented on Time Management and Effective Communication Skills at our recent meeting. The participants said the session enabled them to reflect on their own time management skills, focus on how to improve their own communication and overcome some of the barriers they face. The session was delivered in a very clear and effective way and you provided us with concepts that were not only relevant to our day to day working lives, but were also practical and easy to adopt. The time cards were a great hit with everyone and I have mine clearly displayed as a reminder to apply what you shared with us. The session left us energised and motivated and full of great ideas on how to effectively communicate with others and save time.