Magdalena ran a parallel workshop at the recent Staff Developers Conference on Tapping Hearts and Minds to Enable People to Thrive in a VUCA World. She introduced us to her 4 step coaching approach. Even in a very short time is made us pause and recognise what we could do differently. I always find Magdalena interesting and inspiring to listen to – she has a knack of making me think very differently to the way I do normally. Never a bad thing!